Privacy Policy

Effective Date: 8/1/2025

Casana Insurance LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website casanainsurance.com or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, date of birth, and other details you provide when requesting a quote or enrolling in coverage.

  • Health & Financial Information: Limited details necessary to process insurance applications (such as household size, income range, and medical history when applicable).

  • Technical Information: IP address, browser type, pages visited, time spent on site, and cookies to improve website functionality.

2. How We Use Your Information

We use your information to:

  • Provide insurance quotes, enrollment assistance, and customer support.

  • Match you with plans from top-rated health and life insurance carriers.

  • Process applications, verify eligibility, and determine subsidy qualifications.

  • Communicate with you via phone, email, or SMS regarding your policy or inquiries.

  • Improve website performance, marketing, and client experience.

3. Sharing of Information

We do not sell or rent your personal information. We may share information only with:

  • Insurance Carriers & Agencies: To process applications and provide coverage options.

  • Service Providers: Companies that help us with website hosting, analytics, and communications.

  • Legal Requirements: If required by law, regulation, or court order.

4. Data Security

We use administrative, technical, and physical safeguards to protect your information. While no method of transmission over the Internet is 100% secure, we strive to use industry-standard practices to protect your data.

5. Your Choices & Rights

  • You can request access to, correction of, or deletion of your personal data at any time.

  • You may opt out of receiving marketing communications by following the unsubscribe link or contacting us directly.

  • You can disable cookies in your browser settings, though some website features may not function properly.

6. No Mobile Information Sharing

Casana Insurance takes your privacy seriously. We do not sell, rent, or share your mobile number or personal information with third parties or affiliates for marketing or promotional purposes.

Specifically:

  • Mobile phone numbers provided to us are used solely for business communications, such as policy updates, reminders, and customer support.

  • Consent to receive SMS messages is strictly limited to Casana Insurance and will not be passed on to any third-party providers for unrelated marketing.

  • Any required data sharing (for example, with insurance carriers during application processing) will be used only for servicing your request and not for promotional use.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

8. Updates to this Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Casana Insurance LLC
(954) 508-1518
info@casanainsurance.com